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We normally ship your order within two business days from Roswell, GA. Within the continental United States, we ship via UPS and your order will reach you within two to six business days depending on your location.
For continental United States, shipping charges are as follows:
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Total Order Value
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Shipping Charge
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Up to $70.00
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$9.00
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$71.00-140.00
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15.00
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$141.00-200.00
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18.00
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$201.00-300.00
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21.00
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$301.00-400.00
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24.00
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$401,00-500.00
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27.00
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Over $500.00
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30.00
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For shipment going to Alaska, Hawaii, Canada and other foreign countries, we will use either US Postal Service or UPS to minimize shipping costs. You will be charged shipping based on weight of the box and distance. If you desire, we can estimate the shipping cost and send you an eMail, prior to shipping your products.
Expedited shipments:
Are you in a hurry? Upon request, we can ship your order UPS Next Day Air or Second Day Air, for an additional shipping cost. Please call 1-800-572-2070 to ask for an expedited service.
Return and Exchanges:
All products are quality checked before shipping. 100% satisfaction guaranteed.
Tea Dyeing is done as per your request. All sales of Tea Dyed products are final and not returnable.
Customer may obtain a Return Authorization for any reason within FIVE (5) days from the receipt of the order for a full refund less shipping charges. You may send us an eMail or call us at 1-800-572-2070 to inform us whether you are requesting a refund or would like to exchange the product for something else.
The returned products MUST be in their original condition, without any contamination like hair, dust or pet fur and should be in its original packaging.
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